I just wanted to send a note to say that Karen is an exceptional individual. She always smiles and takes little initiatives to help my mom and me with little things like taking out the trash. Today she gave my mom a beautiful wooden bowl from Germany that plays music like a music box. She saw it in an antique shop and thought it matched many of her things. I am blown away by this kindness, and my mom was visibly touched, which is very rare- ha!
— S. Timpke